Meanwhile, Murphy also highlighted the upcoming contract renewal cycle as a potential overhang on Zoom should it show slower client spending in a challenging environment. Now, Zoom is reinvesting in research and development, as well as sales and marketing, to expand its business into chat, contact center and phone. The stock is down 57% year to date, and is 73% lower than its recent high. Zoom came under pressure this year, following its initial burst of growth during the pandemic, as the teleconferencing platform faced increased competition from Microsoft and others. The stock is down 0.8% in Friday premarket trading. JPMorgan's December 2023 price target of $85 implies about 8.5% upside from Thursday's closing price of $78.35. "Our assessment is positive on Zoom's underlying technology, continued innovation, and market position, and we are impressed by the cash-generative financial profile, though we believe these are offset by near-term growth and margin headwinds as Zoom pivots to optimize business mix and ramps spending to explore new avenues of growth as well as address competitive evolution," JPM analyst Mark Murphy wrote in a Friday note. Shares of Zoom are "washed out" as the video conferencing company undertakes a plan to transition its business, according to JPMorgan.
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